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Travel & Hospitality

Automate guest messages from booking to return trip.

Booking confirmations, pre-departure briefings, upsell offers, and post-trip feedback: Slide automates guest messages on WhatsApp and answers questions on Instagram.

24/7 automationNever offline
No code neededVisual flow builder
Built on Meta's APIsWhatsApp Business Platform
The Challenge

What Travel & Hospitality teams struggle with

These aren't edge cases: they're the daily blockers preventing your team from scaling.

Manual booking confirmations

Sending confirmations and itineraries manually is slow, error-prone, and hard to keep up as bookings grow.

Missed upsell opportunities

Travel upgrades, hotel add-ons and activity packages are easy to miss when nobody asks at the right moment.

Zero post-trip engagement

Guests return home and hear nothing. Reviews are missed. Repeat bookings aren't nurtured.

Slow responses to last-minute inquiries

Questions arrive at night and on weekends, and slow responses send travellers to OTAs and competitors.

How Slide Helps

Your automation playbook for Travel & Hospitality

Four automations your team can set up, no engineering required.

Booking confirmation flow

Send rich, personalised WhatsApp confirmations with itinerary, hotel details, and pre-departure checklist.

1Booking confirmed in your system
2Slide triggered via webhook
3Personalised WhatsApp confirmation sent
4Itinerary PDF or link included
5Pre-departure checklist sent after a delay you set

Pre-departure briefing sequence

A structured 3-message WhatsApp sequence before departure, started when your booking system calls Slide by webhook.

1Your booking system triggers Slide 48h before departure
2Packing tips for the destination sent straight away
324h later: Check-in instructions + local tips
4Day of: Emergency contact + local WhatsApp number
5Guest can reply and ask questions

In-trip upsell automation

Send targeted upsell messages for day trips, restaurant bookings, and room upgrades at the right moment.

1Check-in sent to Slide from your system by webhook
2Day 1: Upsell local activity or upgrade
3Day 3: Dining or spa recommendation
4All replies handled by Slide inbox
5Every run logged step by step in the automation log

Post-trip re-engagement

Turn one-time travellers into loyalists with a structured post-trip flow.

1Trip completed
2Day 1: Thank you + photo sharing invite
3Day 3: Feedback request sent
4Day 7: Early-bird offer for next trip
5Happy guests → Google review link
Platform Features

Everything Travel & Hospitality teams need

The same channels and builder, set up for the way your sector works.

Booking Confirmations

Instant, rich WhatsApp confirmations with full itinerary details triggered automatically.

Pre-Departure Briefing

Structured 3-touch sequences delivering packing tips, check-in info, and day-of logistics.

Upsell Sequences

Timed in-trip messages for upgrades, activities, and add-ons, sent when you choose.

Post-Trip Feedback

Feedback and review requests sent after a delay you set once a trip ends.

Guest Inbox

Unified inbox for your team to handle every guest query in real time during their trip.

Campaign Reports

WhatsApp delivery and read status per campaign, and a step-by-step log of every automation run.

Travel & Hospitality

Specific solutions for every type of Travel & Hospitality business

One platform, configured for each type of business.

Travel Agencies

Package inquiry flows, booking confirmations, and post-trip re-engagement.

Tour Operators

Group booking coordination, itinerary updates, and in-tour communication.

Hotels & Resorts

Pre-arrival briefings, in-stay upsells, and post-checkout review collection.

Airlines & Mobility

Check-in reminders, flight updates, and loyalty programme nudges.

Cruise Lines

Pre-boarding flows, on-board activity booking, and excursion upsells.

Visa & Documentation Services

Application status updates, document checklists, and deadline reminders.

Ready to automate your Travel & Hospitality business?

Start on the free plan, connect your channels, and build the first flow your team needs before you bring everyone in.