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Retail & eCommerce

Automate your retail conversations. Sell 24/7.

From stock inquiries to post-purchase reviews Slide handles every customer touchpoint on Instagram and WhatsApp automatically.

24/7 automationNever offline
2 min setupNo code needed
Meta-compliantApproved platform
The Challenge

What Retail & eCommerce teams struggle with

These aren't edge cases they're the daily blockers preventing your team from scaling.

Repetitive product inquiries

Your team spends hours answering the same questions about availability, pricing, and sizing. Every hour spent replying manually is an hour not spent on growth.

Cart abandonment

Customers add to cart but don't buy. Traditional email follow-ups get ignored. WhatsApp recovery messages get 90%+ open rates.

Missed after-hours inquiries

Most purchase decisions happen at night or weekends when your team is offline. Every unanswered DM is a lost sale.

Zero post-purchase engagement

The customer journey ends at the sale. No review collection, no reorder nudges, no loyalty just silence.

How Slide Helps

Your automation playbook for Retail & eCommerce

Four high-impact automations your team can deploy in under an hour no engineering required.

Product availability auto-reply

Keyword-triggered responses answer stock, sizing, and pricing questions instantly 24/7.

1Customer DMs 'black hoodie available?'
2Keyword rule triggers instantly
3Auto-reply with stock status + size options
4Customer selects size → checkout link sent
5Lead logged in your pipeline automatically

Abandoned cart recovery via WhatsApp

Re-engage customers who viewed but didn't buy with a personalised WhatsApp message within minutes.

1Cart abandoned on your store
2Webhook triggers Slide automation
3Personalised WhatsApp message sent within 5 min
4One-tap link back to their cart
5Recovery rate tracked in analytics

Flash sale broadcast

Send time-sensitive WhatsApp broadcast messages to opted-in customers segmented by product interest.

1Create broadcast in Slide
2Segment by tag or past purchase
3Schedule or send immediately
4Track open and click rates
5Auto-reply to replies from broadcast

Post-purchase review collection

Automatically request reviews 2 3 days after delivery via Instagram DM or WhatsApp.

1Order marked delivered
2Slide waits 48 hours
3Personalised review request sent
4Customer taps link to review
5Negative responses routed to support
Platform Features

Everything Retail & eCommerce teams need

Purpose-built tools for your industry not a generic platform forcing workarounds.

Visual Flow Builder

Drag-and-drop canvas to build multi-step automation flows without writing code.

Keyword Auto-Reply

Trigger instant responses based on keywords in any DM day or night.

WhatsApp Broadcasts

Send bulk personalised messages to opted-in contacts with one click.

Team Inbox

Unified inbox where your team handles conversations that need a human touch.

Pipeline Integration

Automatically log leads and tag contacts as they move through your funnel.

Analytics Dashboard

Track response rates, conversion metrics, and automation performance in real time.

Retail & eCommerce

Specific solutions for every type of Retail & eCommerce business

One platform. Hundreds of configurations. Built for your exact vertical.

Electronics & Gadgets

Spec queries, warranty flows, and after-sales support fully automated.

Fashion & Apparel

Size guidance, outfit pairings, and restock notifications on autopilot.

Grocery & FMCG

Subscription reminders, delivery updates, and reorder nudges at scale.

Jewellery & Watches

High-touch inquiry handling and customisation flows for premium buyers.

Home & Furniture

Dimension queries, delivery scheduling, and assembly support automated.

Beauty & Personal Care

Shade matching, replenishment reminders, and loyalty flows built in.

Ready to automate your Retail & eCommerce business?

Join thousands of retail businesses already using Slide to save hours, close more deals, and delight customers automatically.