Everything we have learned, written down.

Guides, customer stories and playbooks for WhatsApp, Instagram, email, SMS and AI voice. Written by the people who build and run the platform.

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Case studyCustomer stories

Feel Your Presence: running client automation at agency scale

An agency needs the same automation patterns to work across very different clients. Shared flow structures with per-client configuration made that repeatable.

TThe Slide teamFeel Your Presence

Case studyCustomer stories

Cleanse Ayurveda: the conversation after the order

Wellness products need explaining after they ship, not just before. Order events now trigger the guidance a customer needs at the point they need it.

TThe Slide teamCleanse Ayurveda

Case studyCustomer stories

Newport: turning Instagram attention into WhatsApp conversations

Instagram produced the attention. Nothing captured it. Comment and story triggers now move interested people into a WhatsApp thread where the conversation can actually continue.

TThe Slide teamNEWPORT

Case studyCustomer stories

Go Waka Travels: booking journeys that run on WhatsApp

Travel enquiries arrive as long, unstructured messages at every hour of the day. Go Waka Travels runs guided WhatsApp journeys so an enquiry is qualified and routed before anyone opens it.

TThe Slide teamGo Waka Travels

Case studyCustomer stories

Realty Nexa: answering property enquiries before they go cold

Property leads compare three agents in the first hour. These flows qualify budget, location and timeline immediately, so a human joins an informed conversation rather than starting one.

TThe Slide teamRealty Nexa

Case studyCustomer stories

Mirza International: one customer record across every channel

Running consumer brands means the same customer arrives through different doors. Mirza International consolidated onto a single contact record, so a conversation on one channel is visible on all of them.

TThe Slide teamMIRZA INTERNATIONAL LIMITED