Shopify
Install the Slide app, turn on the storefront embed, and trigger automations from store events.
The Slide app connects your Shopify store so order, customer and checkout events can trigger messages, and so storefront popups and alerts can capture contacts.
- 1Install Slide from the Shopify App Store. Installation always starts from Shopify.
- 2Approve the permissions Shopify shows you.
- 3You land on the Slide app inside your Shopify admin.
- 4Select Link your Slide account to connect the store to your Slide organisation. Your store is identified automatically, you never type your store address.
The storefront embed powers popups, abandoned cart tracking and product view reporting. It is off until you enable it, and nothing appears on your storefront before you do. Back in stock and price drop alerts also need the notify block on your product page, which is the next section.
- 1In the Slide app inside Shopify admin, select Open theme editor. Your theme opens with the Slide app embed selected.
- 2In the right hand panel, switch Slide Storefront to on.
- 3Select Save in the theme editor.
- 4Return to the Slide app. Popups and storefront tracking are now live.
Slide uses a theme app embed rather than editing your theme code. Nothing is written into your theme files, and removing the app removes the embed cleanly.
The Slide notify me block shows Notify me when available on sold out products and Tell me if the price drops on products in stock. Back in stock and price drop automations run only for shoppers who sign up through it, so without the block those two triggers never run.
- 1In the Slide app inside Shopify admin, go to Step 2 and select Open product template. Your product page opens in the theme editor.
- 2If the block was not added for you, select Add block in the product information section, open the Apps tab and choose Slide notify me.
- 3Drag it below the buy buttons, then select Save.
- 4Open a sold out product on your store. You should see Notify me when available.
To confirm your storefront is reporting in, open Shopify, then Analytics, in the Slide dashboard and look at Storefront script last seen. Not seen yet means the embed has not been switched on, or nobody has visited the store since.
| Event | Fires when |
|---|---|
| Order placed | A customer completes checkout |
| Order paid | Payment is captured |
| Order fulfilled | You mark the order fulfilled or ship it |
| Order cancelled | An order is cancelled |
| Refund created | A refund is issued |
| Customer created | A new customer record appears |
| Checkout started | A customer begins checkout |
| Abandoned cart | A cart is left without completing checkout |
| Back in stock | A product is available again. Needs the notify block on the product page, and runs only for shoppers who signed up through it |
| Price drop | A product's price falls below what it was when the shopper signed up. Needs the notify block on the product page, and runs only for shoppers who signed up through it |
| Product viewed | A shopper views a product and leaves without adding it to the cart or ordering. Needs the storefront embed switched on, and runs only for shoppers Slide can identify |
Product viewed runs only for a shopper who is signed in to your store, or who filled in a popup or the notify form in the last 30 days, and at most once per shopper in 24 hours. Page view is no longer offered as a trigger: anonymous page views are not reported, so an older automation that still uses it does not run.
If you installed Slide from the Shopify App Store, everything is billed through Shopify and appears on your Shopify invoice. Wallet top ups and card payments on the Slide website are disabled for that store so you are never charged twice. Manage your plan from the Slide app inside Shopify admin.
Removing the app from Shopify stops all event delivery immediately and removes the storefront embed. Your contacts and history stay in Slide.